COVID-19

Fever and flu-like symptoms such as cough, sore throat, shortness of breath, muscle pain

  • Social distancing measures and allocations
  • Sanitizing gel dispensers
  • Team training and information for all employees and service companies
  • Team equipment with self-protection devices and sanitizing products
  • Certified cleaning and sanitizing procedures
  • Access limits to defined areas and access control measures
  • Restaurant service with assigned tables for the entire stay, table service, no buffet service and table distancing for secure restaurant space
  • Food & beverage take away offer
  • Offer of self-protecting-devices at our reception
  • Renewed wide offer of open air excursion, tours and activities for adults and children
  • Continuous checks of the bathing water technology and sanitizing measures, limitation measures and control of the pool areas by our attendants
  • Wellness and beauty treatments upon appointment and sauna use to be reserved a tour reception
  • Trash collect supported by our attendants at the collection points
  • Special sanitizing washing procedures of bed linen and bath textiles
  • Wash hands frequently with warm water and soap, disinfect hands with sanitizing gel
  • Avoid near contacts to people and respect social distancing
  • Do not touch your eyes, nose or mouth with your hands
  • Avoid crowded places and to create crowd
  • Avoid to shake hands and embrace others
  • Cover mouth while sneezing or coughing or use your elbow
  • If you have symptoms stay home and avoid first aid or hospitals. Contact your doctor and follow his instructions
  • Fix table assignment for the stay and table distancing
  • Service to the table
  • Take away offer
  • Particular attention to goods management and strict regulations for suppliers and service companies
  • Digitally accessible menu
  • Control of bathing water sanitizing measures and access checks
  • Sanitizing measures pool area
  • Respect of social distancing measures
  • Open air activities program perfectly studied
  • Accompaniment by professional attendants
  • Restricted access to sauna area upon reservation and use limit of 1 hour
  • Wellness and beauty treatments on appointment
  • Sanitizing measures of spaces and devices and use of single use instruments
  • Social distancing measures
  • Special training and information of our animation crew
  • Possible limitations for single activities and wide open air program for kids or the entire family
  • Certified washing and sanitizing procedures of bed linen, kitchen dishcloths and bath textiles
  • Certified cleaning and sanitizing procedures, staff training, use of special disinfecting solutions and continuous checks